The best way to understand a client’s business is to ask questions about it. The more you show interest the stronger your relationship will be and the more you can offer your client to strengthen their business. People like to talk about themselves and appreciate others showing interest. Just read the famous best-seller by Dale Carnegie – 'How To Win Friends and Influence People' . A good working relationship with a personal touch also makes it harder for clients to walk away if there are bumps in the road, which are inevitable in business. Strong bonds don’t break easily and allow for open dialogue.
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